The Tax Cut

The Tax Cut

Help Center

Most problems are solved on this page in under a minute. If yours is not, write to hello@thetaxcut.com — a person reads every message.

The fastest fix for almost anything: reload the page fresh. Cmd + Shift + R on a Mac, Ctrl + F5 on Windows. An out-of-date copy held in your browser is the single most common cause of trouble here.

The calculator will not load

If the calculator shows an error or an empty box, work through these in order:

  • Hard reload. Cmd + Shift + R (Mac) or Ctrl + F5 (Windows) forces your browser to fetch the latest files instead of a stale cached copy.
  • Check JavaScript is on. The calculator runs entirely in your browser — that is why nothing you type is ever sent anywhere — so it needs JavaScript to work at all.
  • Try a private window. This rules out an extension or a cached file. If it works there, clear this site’s cache in your normal window.
  • Try another browser. The site supports current versions of Chrome, Firefox, Safari and Edge.

Still stuck? Email hello@thetaxcut.com and tell us the browser and device you are using.

Using the calculator

  • Pick where you sell, then enter your price, unit cost and volume. The result updates as you type.
  • Read the ledger below the chart to see every fee taken, per unit and as a share of price, each with its source badge and checked date.
  • Load a real settlement to see how a platform’s own calculator compares with what actually landed.
  • Badges: Settlement (seen on a real payout), Official (the platform’s own fee page), Published (public but unverified), Estimate (inferred). See Method and sources.

Accounts and signing in

  • No account needed for the free tier. Every channel and every sourced fee is free forever, with no sign-up.
  • Pro is tied to your account, not a device. Sign in with the same email you paid with, on any device, and Pro is there.
  • Forgot your password? Use the “lost password” link on the sign-in page to reset it by email.
  • Paid but Pro is still locked? Sign in with the exact email you paid with, then hard-reload. If it is still locked, email us the payment email and we will fix it.

Payment and receipts

  • How to pay: card, Apple Pay or Google Pay, processed securely by Stripe. We never see or store your full card details.
  • Your receipt is emailed automatically after purchase. Check your spam folder if it has not arrived within a few minutes.
  • Need an invoice with your business details? Reply to your receipt and we will issue one.

Refunds

Thirty days, no questions. Reply to your receipt or write to hello@thetaxcut.com with the email you bought with. Refunds go back to your original payment method through Stripe and typically appear in five to ten business days. Full details on the Refund Policy.

Report a wrong number

If a rate here disagrees with the platform’s own page, the platform is right. Send the line and the link to hello@thetaxcut.com and it will be corrected with a new checked date. Reader corrections are the cheapest quality control this project has.

Privacy, accessibility, and legal requests

Contact us

Email: hello@thetaxcut.com — a person reads every message and we aim to reply within two business days.

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